The founder

Hi, I’m Shonneri.

SHONNERI is a founder-led practice, which means when you become a client, you work directly with me. I manage the work and the relationship myself, and I keep the roster deliberately small so every client gets real attention.

For more than nine years I have worked inside growing businesses, improving how people and operations work together. My background spans people operations, HR operations, executive assistance, project coordination, and process improvement. I have supported payroll administration, benefits, onboarding, employee lifecycle administration, office operations, and executive leadership, and I have built the documentation, SOPs, and workflows that hold it all together.

Before SHONNERI, I served as Executive Assistant to a CEO and CSO, led operational initiatives as a Senior Operations Specialist, and managed client support and business operations end to end. I hold an A.A.S. in Visual Communications and Graphic Design, which is why clear, usable systems matter as much to me as the processes behind them.

Alongside SHONNERI, I run Travel Eat & Glow as a travel advisor, which is where the travel side of North Point comes from. I plan and book travel the same way I run operations: carefully, personally, and with the details handled.

• 9+ years in people operations, HR operations, and process improvement
• Executive support at the CEO and CSO level
• Operations leadership across onboarding, documentation, vendor management, and engagement initiatives
• Travel advisor through Travel Eat & Glow